Enterprise Automation USE CASES · RESTAURANTS

What we automate for restaurants.

Orders, reservations, and reviews come in from five different apps — and the numbers you need to run the place live in a spreadsheet someone updates on Sunday night.

For Dine-inTakeout & deliveryMulti-branch
WHY IT MATTERS
~75%

of US restaurant traffic now happens off-premises.

National Restaurant Association, 2025 ↗
$7

saved for every $1 restaurants invested in cutting kitchen food waste, on average — across 114 restaurants in 12 countries.

Champions 12.3 ↗
80%

of consumers say they’re likely to use a local business that responds to all of its reviews.

BrightLocal Local Consumer Review Survey, 2026 ↗
01

Reservations, confirmed

Best for: Dine-in · Multi-branch
The manual way

Bookings come in by phone, Messenger, and walk-up, get written in a book — and no-shows leave tables empty on your busiest night.

Automated

Bookings arrive confirmed, guests who can’t make it tell you in time, and the host stand always sees the real night.

How it works
  1. Trigger Guest books on your site or social page
  2. Step 1 Confirmation sent and the table held
  3. Step 2 Reminder on the day with a one-tap cancel
  4. Outcome Cancellations reopen the table; the floor sees a live list
Tools we typically connect
Booking pageGoogle Business ProfileMessenger & WhatsAppSMS
02

Every order, one queue

Best for: Takeout & delivery · Multi-branch
The manual way

A tablet for each delivery app, plus Messenger orders on someone’s phone — and the kitchen re-keys every one of them into the POS.

Automated

The kitchen works from one queue instead of four screens, and nothing is re-typed — wherever each platform’s integration allows.

How it works
  1. Trigger Order placed — website, social, or delivery app
  2. Step 1 Pulled into one queue
  3. Step 2 Sent to the kitchen and the POS
  4. Outcome Customer updated when it's ready
Tools we typically connect
POS (Square, Toast, Lightspeed)Delivery appsMessenger & WhatsAppKitchen display
03

Inventory & low-stock alerts

Best for: Dine-in · Takeout & delivery · Multi-branch
The manual way

Stock is counted by hand when someone has time, reorders are educated guesses, and you discover you’re out of an ingredient mid-service.

Automated

You see what’s running low before service, not during it — and you order what you’ll actually use, so less ends up in the bin.

How it works
  1. Trigger Sale recorded in the POS
  2. Step 1 Ingredients deducted by recipe
  3. Step 2 Low stock triggers an alert
  4. Outcome Purchase order drafted to the supplier for approval
Tools we typically connect
POSRecipe & costing sheetSupplier emailGoogle Sheets
04

Daily sales reports

Best for: Multi-branch · Dine-in
The manual way

Someone exports from the POS on Sunday night and builds the numbers in a spreadsheet — by which point the week is already over.

Automated

You start each day knowing how yesterday went, branch by branch — and decide on this week while it can still change.

How it works
  1. Trigger Close of day
  2. Step 1 Sales pulled from every branch's POS
  3. Step 2 Totals, top items, and comparisons calculated
  4. Outcome Report in your inbox before opening
Tools we typically connect
POSGoogle SheetsEmailDashboard
05

Review monitoring

Best for: Dine-in · Takeout & delivery · Multi-branch
The manual way

Reviews are scattered across Google, Facebook, and the delivery apps. Nobody checks them all, so complaints sit unanswered for weeks.

Automated

Every review is seen and answered, and the manager hears about a bad night the same day — not at the end of the month.

How it works
  1. Trigger New review posted anywhere
  2. Step 1 Collected into one feed
  3. Step 2 Low ratings alert the manager straight away
  4. Outcome Reply drafted for approval
Tools we typically connect
Google Business ProfileFacebookDelivery appsSlack or email alerts
06

Loyalty & promos

Best for: Dine-in · Takeout & delivery · Multi-branch
The manual way

Promos go out as one blast to everyone, birthdays pass unnoticed, and lapsed regulars quietly stop coming.

Automated

Regulars feel remembered, lapsed guests get a reason to come back, and you can see which offers paid for themselves — sent only to guests who opted in.

How it works
  1. Trigger Guest details from orders and bookings
  2. Step 1 Grouped: birthdays, regulars, lapsed guests
  3. Step 2 The right offer sent at the right time
  4. Outcome Redemptions tracked back to sales
Tools we typically connect
CRMSMS & emailMessengerPOS
ADD AN AI LAYER

Where AI takes it further.

Automation handles the repeatable steps. AI handles the conversations and the writing around them.

Ordering & booking by chat

Guests reserve a table or place an order through chat on your site or social pages.

Review responses

Drafted replies for every review, matched to your voice and ready to approve.

Menu & promo content

Menu descriptions, daily specials, and promo posts drafted in minutes.

More on AI integration
The front door

Start with a booking & ordering site

Reservations and orders that start on your own site cost you no commission and feed every workflow above — from the floor list to the loyalty program.

See how we build it →

Which of these is costing your restaurant the most?

Book a free call. We'll look at how your restaurant runs today and tell you which workflow to automate first — and what it's worth.

Book My Free Discovery Call